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If you are having any web browsing or video viewing difficulties that are not covered in the below topics please feel free to contact us for assistance.
Contact our Support Department
support@tvworldwide.com
330-629-8230
814-653-2760
703-961-9250 ext. 232
.....................................................................
Browsers
*
Please have the current version of your browser.
Internet Explorer
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Firefox
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Safari
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Google Chrome
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TV Worldwide videos are delivered in flash format.
*
Please have the latest version of the appropriate video codec installed.
Adobe Flash Player
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Internet Connection
*
A broadband connection with 700+ Kbps for continuous playback.
Vist
www.speedtest.com
to test your internet connection speed - FREE!
Supported Devices
- Mac Desktops / Laptops with OS X or greater.
- PC's with a Operation system that uses a supported browser and has Flash or windows media codec's
- Android phones with flash and a supported browser
- Other devices running a supported browser with flash or windows media support
- iOS and Android Mobile Devices
Audio
Windows XP / Windows Vista / Windows 7
Click here for Microsoft Support
Mac Desktops / Laptops
Click here for Apple Support
Display Properties
*
We recommend that you adjust your screen size to 1024x768 or larger.
Windows XP
Click here for Microsoft Support
Windows Vista
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Windows 7
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Mac Desktop / Laptop
Click here for Microsoft Support
Mac Desktops / Laptops
Click here for Apple Support
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